Go to website
If you need any assistance with your Minecraft Hosting products, you can scope out some information here!
How do I setup my new minecraft server?
How do I setup my new minecraft server? Congratulations on purchasing a server from Aquatis! We're glad & ecstatic that you decided to choose us over other competitors. We'll be sure to make this a great experience for you! We've decided to build this little article for people if its there first time starting a Minecraft server. How do I locate my Login Details?
How do I install my own server jar?
How do I install my own server jar? It's not that hard to set up your own server jar on Aquatis. We do allow you guys to upload your own server jar. However, we won't be able to provide much support on custom jars like forge as we're not that experienced on how to resolve that much. However, we've made a comprehensive article below on how to do it. Step 1 Login to the Multicraft Panel. !(https://storage.crisp.chat/users/helpdesk/website/f8de15e75bbb7000/i
How to build a playerbase
So you have a nice server and now you want to build a playerbase since its such a daunting task that can be completed in many ways whats the best way if you dont have a lot of money? Step 1: go on Spigot/MCM and contact plugin developers about small unique plugins make sure your graphics are custom to your server do not try to copy others its very annoying to plugin developers, graphics artist, and often times players make sure your server does not have a high learning curve un
How do I find my Multicraft FTP Details/Information?
How do I find my Multicraft FTP Details/Information? We've made a guide on how to find your FTP information below. Step 1 Login to the Multicraft Panel. Step 2 On the left side of the server screen, select Files > FTP File Access. Step 3 Record the details listed here. Thi
What's the difference between a Dedicated IP, Domain & Sub-Domain under Aquatis?
All the items listed above are methods for connections to connect to your Minecraft server. Dedicated IP A dedicated IP is an IP with no port. It changes your server IP from (192.168.65.34:25582) to (220.127.116.11) an IP with no port. A dedicated IP is not a domain. However, it is used for servers starting out that don't want a port. It is also used for connecting domains & subdomains to the Minecraft server. Domain A domain is a record like (myserver.net) or (coolminecraft
The exception was: java.net.BindException: Address already in use
The exception was: java.net.BindException: Address already in use The reason why the error message is popping up in the console is because the port is in use by another server or the IP and port combination do not exist on your current node. We recommend you contact our support team as soon as possible. If this error message pops up for you, the only way for it to be resolved is by contacting our support team via LiveChat or by opening a ticket and then we can fix this console error
Reducing Lag on Minecraft Servers
Lag is a frustrating thing that happens on a lot of servers, this article will help you identify what is creating lag and how you can prevent lag. Reasons for Lag Too many mobs/items/players and not enough RAM. You are too far away from your server. Too many worlds running on your server without sufficient RAM. Errors are spamming in your console. Too many plugins running on your server and not enough RAM. So the main reason for Lag is Ram, a lot of people get conf
How to allow 1.8-1.11.2 users join your server
If you'd like users ranging between the versions of 1.8-1.11.2 to join your Minecraft server, you must download the plugin by the name of "ProtocolSupport". ProtocolSupport is a backwards version compatibility plugin in which will allow any user in the version range as said above, 1.8-1.11.2 to join. You also have the option to use ViaVersion, though that's a bit more trickier, but in my opinion better if you'd like to have backwards/frontward version compatibility. How to install ProtocolSuppo
How do I create a bungee network?
Prerequisites You will need the items below. One Bungee Server (512MB-1GB Server) One Hub Server (1GB-2GB Server) Two or More Core Player Servers (Ex: Factions, Creative, Survival) (Any RAM) Dedicated IPv4 Address (Dedicated IP) Why can't I have three servers on a bungee network?Players having one hub server and one core server would be the same as having just one regular server in general. Step 1 (Creation) On multicraft ensure you own at least 4 servers. If you
Using GroupManagerNOTE: You need a plugin like EssentialsChat or DeluxeChat for the prefixes to workUsing PermissionsEXNOTE: You need a plugin like EssentialsChat or DeluxeChat for the prefi
Lots of people are looking to allow certain users to do certain things on their server. To a new server owner, this is a hard and time-consuming task. To start getting permissions on your server, we are going to get a plugin that will make permissions a little easier for you. I recommend one of two plugins, those are GroupManager and PermissionsEX. Both of these plugins have been in the industry for a few years now. If you are starting your first server, I would go with GroupManage
Where are the servers located?
Aquatis currently offers two locations for your servers to be hosted, they are listed below. Canadian Servers - Montreal, Canada American Servers - Buffalo, New York - Dallas Texas European Servers - Roubaix France If you have any questions regarding this then please contact our support team :)
How to change your chat format.
Changing your server's chat message format looks cool and professional. Let's learn how to do it. You will need: A minecraft server with Aquatis Essentials EssentialsChat Step 1 Login to Multicraft. Step 2 Navigate to Files --> Config FIles Step 3 Find your Essentials config.yml file Step 4 Scroll down until you find this line of text:
Can't connect to Minecraft bridge! (110/111: Connection refused/timed out)
This usually means the daemon that your server is on has stopped responding or it's offline. Usually, this is rare that it happens. Try to wait 1-5 Minutes to see if the machine goes back online. If the machine is still offline we recommend you contact us via our support tickets with the error code.
Canada ServersUnited States ServersEuropean Servers
AquatisHost's goal is to provide a rapid and powerful server for you for a budget price, below our server specifications we use for all of our daemons. Canada Servers Hosted at OVH - Montreal, Quebec CA-MO1 Specifications CPU: Intel E5-1620v2 | 4c/8t | 3.7 - 3.9 GHz RAM: DDR3 ECC 1600 MHz | 128 GB Storage: 1 x 256 GB SSD | 2 x 2 TB HDD CA-MO2 - CA-MO3 Specifications CPU: Intel Xeon E5 1650v2 | 6c/12t
What is IP Masking under Aquatis?
IP masking is a service under aquatis that masks your original server IP between a barrier. When hackers try to track your original server IP. They will be presented with an IP currently not hosted under us. Which protects your server from any kind of DDoS attacks. Example 1 | No Protection You recently banned a player who has a has an access to a booter. He wants revenge, so he runs the booter towards your server. Which knocks it down. However, our basic DDoS protection should hold yo
Introduction So you want to add a sub-user to access your console or allow a user to access your server files. This is a severe warning from us. If you know the developer or the user your trying to add is a close friend, it is safe to add them. However, if the user you're trying to add is unknown, a known scammer, or an untrusted user from the internet, do not add them at any costs. If you do add any users from the internet. Aquatis is not responsible for
Do you guys offer Buycraft Trials?
Do you guys offer Buycraft Trials? We actually due offer Buycraft Trials. By clicking the link below. You can be entitled 30 days of Free Buycraft Ultimate! Buycraft Link
Do we have any Test Servers?
We do have 1-week trial servers which are 1GB ram. However, they are limited. You can usually get them from the link below. Trial Servers If none are available. We plan on adding dedicated trial servers for potential clients to come and try out.
How do I set up my free aquatis.io sub-domain for my Minecraft server?
How do I set up my free aquatis.io sub-domain for my Minecraft server? Aquatis offers free sub-domains for our customers who currently have Minecraft hosting with us. You can type out any kind of subdomain you would like such as mcrealms.aquatis.io, myhcf.aquatis.io, you could even place your server name in the front! The instructions are below on how to do it.
Video Tutorial If you are having issues with the tutorial. This video made by me can help! Text Tutorial If you are having issues with the video tutorial. Maybe below can assist you! Step 1 Login to your Multicraft Panel. Step 2 On the left side of the server screen, select Files > FTP File Access. Step 3 Record the details listed here. This will be used for the FTP part. Host = FTP Address Username = YourUsername.ServerID Password =
How do I find my multicraft server id?
Introduction If you don't know your multicraft id, we have made a small article where you could find your server id easily! Step 1 Login to your Multicraft Panel. Step 2 If you own multiple servers you will be shown a list, click the server name that you want to get the id from. If you own only one server, you will be directed to the main server details. Step 3 On the top of the address bar you should your server link for example. The number at
Error Connection lost could not connect to a default or fallback server please try again latter:io.netty.channel.abstractchannel$AnnotatedConnectionExpactaion Solution If Bungee Your bungee server may be misconfigured. Check the sub-servers IP. If that does not work. Check the If Spigot Your spigot server may not be functioning properly. Try to restart it.
Reason The sub-servers are detecting that bungee is the actual player IP even though its not. Solution In the spigot.yml found within your Spigot server's root directories, ensure that you have set bungeecord to true. In the BungeeCord config.yml file, ensure that ip_forward: is set to true. Restart the Spigot servers and BungeeCord proxy to ensure that IP forwarding is enabled.
500 CDbConnection failed to open the DB connection
This means our database for the multicraft interface for accepting logins is having issues or it's offline. We recommend that you wait a couple of minutes and see if the error fixes itself. If not, we recommend you contact our support team as soon as possible!
Multicraft Sub-user Permissions
When adding a sub user on FTP you find your self on the right colom with some roles you can place for the new user. The info about it will be below. Guest - Can see basic information about a server like online status and number of players User - Can use chat, view available commands and use certain cheat functionality if enabled by the server owner Moderator - Can start servers, use the "admin say" command, see the server console, summon/kick/tp players, use the "give" command and downlo
This means that your servers do not have the proper permissions to start. This could also mean that you uploaded a whole server package with invalid permissions/ownership rights. Solution Try to change the file permissions to your server id. If your server id is 42 (Example) Try to change it to mc42:mc:42 and reupload. If you don't know how to check for your server id please visit the link below. https://help.aquatis.host/minecraft-help/how-do-i-find-my-multicraft-server-id(https: