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If you need any assistance with your Minecraft Hosting products, you can scope out some information here!
How do I setup my new minecraft server?
How do I setup my new minecraft server? Congratulations on purchasing a server from Aquatis! We're glad & ecstatic that you decided to choose us over other competitors. We'll be sure to make this a great experience for you! We've decided to build this little article for people if its there first time starting a Minecraft server. How do I locate my Login Details?
How do I install my own server jar?
How do I install my own server jar? It's not that hard to set up your own server jar on Aquatis. We do allow you guys to upload your own server jar. However, we won't be able to provide much support on custom jars like forge as we're not that experienced on how to resolve that much. However, we've made a comprehensive article below on how to do it. Step 1 Login to the Multicraft Panel. !(https://storage.crisp.chat/users/helpdesk/website/f8de15e75bbb7000/
My Minecraft Server is Lagging?
My Minecraft Server is Lagging? Lag is a frustrating thing that happens on a lot of servers, this article will help you identify what is creating lag and how you can prevent lag. Reasons for Lag Too many mobs/items/players and not enough RAM. You are too far away from your server. Too many worlds running on your server without sufficient RAM. Errors are spamming in your console. Too many plugins running on your server and not enough RAM. So the main reason for Lag
How do I find my Multicraft FTP Details/Information?
How do I find my Multicraft FTP Details/Information? If you want to connect to your Multicraft FTP via a remote host, but your unable to find out what your FTP details are, we've compiled an article on how to do so. Step 1 Log in to the Multicraft Panel. Step 2 On the left side of the server screen, select Files > FTP File Access. !(https://storage.crisp.chat/us
How do I create a bungee network?
How do I create a bungee network? You will need the items below. One Bungee Server (512MB-1GB Server) One Hub Server (1GB-2GB Server) Two or More Core Player Servers (Ex: Factions, Creative, Survival) (Any RAM) Dedicated IPv4 Address (Dedicated IP) Why can't I have three servers on a bungee network? Players having one hub server and one core server would be the same as having just one regular server in general. If a player joins on the bungee server, they would be re-dir
What's the difference between a Dedicated IP, Domain & Sub-Domain under Aquatis?
What's the difference between a Dedicated IP, Domain & Sub-Domain under Aquatis? All the items listed above are methods for connections to connect to your Minecraft server. Dedicated IP A dedicated IP is an IP with no port. It changes your server IP from (192.168.65.34:25582) to (188.8.131.52) an IP with no port. A dedicated IP is not a domain. However, it is used for servers starting out that don't want a port. It is also used for connecting domains & subdomains to the Minecraft ser
Connection lost could not connect to a default or fallback server?
Connection lost could not connect to a default or fallback server please try again latter:io.netty.channel.abstractchannel$AnnotatedConnectionExpactaion Your sub server or your bungee server may be misconfigured. Check the sub-servers IP and see if you can join the server. If that does not work try to restart the server. If you're unable to join that sub server there may be a bigger issue. Try to double-check the ip and make sure the server is online.
The exception was: java.net.BindException: Address already in use
The exception was: java.net.BindException: Address already in use The reason why the error message is popping up in the console is that the port is in use by another server or the IP and port combination do not exist on your current node. We recommend you contact our support team as soon as possible.
How do I add another user to access my server?
How do I add another user to access my server? So you want to add a sub-user to access your console or allow a user to access your server files. This is a severe warning from us. If you know the developer or the user your trying to add is a close friend, it is safe to add them. However, if the user you're trying to add is unknown, a known scammer, or an untrusted user from the internet, do not add them at any costs. If you do add any users from the internet. Aq
How do I setup my RLCraft Server?
How do I set up my RLCraft Server? Step 1 Log in to the Multicraft Panel. Step 2 On the left side of the server screen, select Files > Setup. !(htt
Can't connect to Minecraft bridge! (110/111: Connection refused/timed out)
Can't connect to Minecraft bridge! (110/111: Connection refused/timed out) This usually means the daemon that your server is on has stopped responding or it's offline. Usually, this is rare that it happens. Try to wait 1-5 minutes to see if the machine goes back online. If the machine is still offline we recommend you contact us via our support tickets with the error code.
Do you guys offer Buycraft Trials?
Do you guys offer Buycraft Trials? We actually due offer Buycraft Trials. By clicking the link below. You can be entitled 30 days of Free Buycraft Ultimate! Buycraft Link
How do I set up my free aquatis.io sub-domain for my Minecraft server?
How do I set up my free aquatis.io sub-domain for my Minecraft server? Aquatis offers free sub-domains for our customers who currently have Minecraft hosting with us. You can type out any kind of subdomain you would like such as mcrealms.aquatis.io, myhcf.aquatis.io, you could even place your server name in the front! The instructions are below on how to do it.
My Players IP's Show Up As The Bungee Servers IP.
My Players IP's Show Up As The Bungee Servers IP. Your bungee server (192.168.1.1) is redirecting players to your hub server. However, when you look up the players IP address, it displays as the bungee servers address instead of there actual home IP address. Below is a quick fix on how to resolve the issue. Step 1 Log in to the Multicraft Panel. Next, select the **Bung
How do I find my Multicraft Server ID?
How do I find my Multicraft Server ID? If you don't know your multicraft id, we have made a small article where you could find your server id easily! Step 1 Login to your Multicraft Panel. Step 2 If you own multiple servers you will be shown a list, click the server name that you want to get the id from. If you own only one server, you will be directed to the ma
500 CDbConnection failed to open the DB connection
500 CDbConnection failed to open the DB connection This means our database for the multicraft interface for accepting logins is having issues or it's offline. We recommend that you wait a couple of minutes and see if the error fixes itself. If not, we recommend you contact our support team as soon as possible!